Shipping Policy and Methods
We do our best to get your earrings to you quickly and inexpensively! Please take note of our policy.
For orders within US borders …
We use First Class Mail to save you the most on shipping charges. We include the Delivery Confirmation service on every order, so when your package is about to be shipped, a Tracking Number will be sent to you by email. Please be very careful and enter your email correctly. We have being using the US Postal Service First Class mail for the delivery of our products, and over may years, and at first had very few problems. However, as of March 2020, this has changed. Please allow us two full business days to process your order. We deliberately hold orders at least one day to allow for changes to the information from customers (address corrections, etc.). Over the busy winter holidays, orders are shipped daily.
If you would like to put a RUSH on your order (such as trying to get it in time for a certain date, such as birthday), please email us immediately, and we will do our best to accommodate you. We cannot guarantee a delivery date, but if there’s enough time, we will expedite your order!
It can take 14-21 days for the USPS (US Postal Service) to deliver your order, sometimes longer over the holidays. So, if it still does not arrive in that time frame, please contact the USPS to run a search for your package. We will not issue refunds or re-ship orders for lost mail. That is a postal service problem which you much solve with them. Here’s their link:
For international orders …
We ship to some international countries at a flat rate of $15.00 US. Unfortunately, we cannot ship to all nations due to various restrictions, some of which include a heavy burden of documentation and extra fees. If your country or province charges extra fees after our shipping, we ask that you be fully aware of this in advance and are prepared to cover those costs yourself. Please don’t be surprised if there are import charges for the delivery of your product if over a certain value. These are things over which we have no control and cannot bundle into our costs or shipping charges. Please be careful to specify your address according to international standards.
We currently ship to the following countries: Australia, Bahrain, Canada, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, France, Germany, Greenland, Guatemala, Honduras, Hong Kong, Iceland, Israel, Italy, Japan, Mexico, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Panama, Peru, Portugal, Ireland, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, and United Kingdom.
Email us at: firstname.lastname@example.org