Please contact us about your questions, comments, and concerns by e-mail. We apologize, but we cannot answer phone calls at this time. It is extremely important that you e-mail us about any concerns. Phones messages are only occasionally monitored. E-mail is essential since much of the communication is about details that involve Item Numbers. In the past, customers leaving phone messages usually result in a lack of clarity about the exact concern, and then worsen with a phone tag scenario.
Also, be sure to read the FAQ‘s and side bars on the product pages about the various topics such as materials used in manufacturing, types of clutches available, methods of shipping, and other website shopping advice.
Again, Please use e-mail. Also, please allow 24 hours for a reply. Here’s how:
Please note that if you have a “tight whitelist” we cannot get replies through to you. Please use an e-mail account for ordering online that permits replies whose e-mail addresses are not on your whitelist so you can receive them and we can communicate. Thanks!
Sensitively Yours, Inc.
1125 West Drake Road, B8
Fort Collins, CO 80526
| Mark S. Bingaman|
Customer Service Manager