Sensitively Yours is proud to offer Mu SOAP handmade in Fort Collins, Colorado since 2011.
Ideal for sensitive skin, Mu SOAP is handcrafted one batch at a time from all-natural ingredients.
The Japanese word Mu, for which the closest English translation is “no-thing,” means our soap has no added colour or fragrance.
Our unMu SOAP has no artificial fragrances, and is scented with pure, aromatherapy-grade essential oils.
Due to the personal nature of soap products, once the product is opened, we can not accept it for return or refund. It is the responsibility of the user of our soaps to make sure they are not allergic to ingredients used in our soaps prior to use. If any soap item is incorrectly shipped by us, please contact firstname.lastname@example.org and do not remove soap from its individual packaging.
We use First Class Mail to save you the most on shipping charges. We include the Delivery Confirmation service on every order, so when your package is about to be shipped, a Tracking Number will be sent to you by email. Please be very careful and enter your email correctly. We have being using the US Postal Service First Class mail for the delivery of our products, and over the many years, we have had very few problems. Please allow us two full business days to process your order. We deliberately hold orders at least one day to allow for changes to the information from customers (address corrections, etc.). Over the busy winter holidays, orders are shipped daily.
If you have placed an order you would like to put a RUSH on (such as trying to get it in time for a certain date, such as birthday), please email us immediately, and we will do our best to accommodate you. We cannot guarantee a delivery date, but if there’s enough time, we will expedite your order!
It can take 3-5 days for the USPS to deliver your order, longer over the holidays. So, if it still does not arrive in that time frame, please let us know, and we will take additional steps.
For international orders …
For the countries that we ship to, we charge a flat rate of $15.00 US. Unfortunately, we cannot ship to all nations due to various restrictions, some of which include a heavy burden of documentation and extra fees. If your country or province charges extra fees after our shipping, we ask that you be fully aware of this in advance and are prepared to cover those costs yourself. Please don’t be surprised if there are import charges for the delivery of your product if over a certain value. These are things over which we have no control and cannot bundle into our costs or shipping charges. Please be careful to specify your address according to international standards.
Countries that we ship to: Australia, Bahrain, Canada, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, France, Germany, Greenland, Guatemala, Honduras, Hong Kong, Iceland, Israel, Italy, Japan, Mexico, Morocco, Netherlands, New Zealand, Nicaragua, Norway, Panama, Peru, Portugal, Ireland, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, and United Kingdom.
Shipping charges will appear after your country has been entered on the checkout page.
For all questions, please Email us at: email@example.com
(We do not use the telephone as a means to communicate with internet customers at this time. Email is much more effective and faster in the long run.)